FAQS

Can I ship my order using multiple shipping methods?
Unfortunately, we do not offer this option.  You will need to place separate orders if you wish to ship items using multiple shipping methods.

How do I place an order?
Find the item you want, select the quantity, and then click the “Add to Cart” button. When you’ve finished browsing and are ready to check out, go to your shopping bag at the top right corner of your screen and click “My Bag”. Make sure all the products and quantities in your bag are correct and click the “Checkout Now” button to continue. We’ll take you to a protected server where you’ll enter and confirm your billing, shipping and payment information.

What if I want to buy a larger quantity of an item than the website currently allows?
You may call our Zaira Service Team at +91-7044106930 for help placing a large order. Or you may place multiple orders directly on our website.

How do I see and manage what’s in my bag?
To see and manage the contents of your bag, go to your shopping bag at the top right corner of your screen and click “My Bag”.

What forms of payment does Zairatea.com accept?  
We accept the following forms of payment: COD and CCavenue.

Will I be charged tax?
It depends on the address of the person receiving the item. We charge sales tax as required by law based on the shipping destination. We’ll only collect tax amounts required by law, which may include both merchandise and other services such as gift wrap and shipping.

How can I place an order by phone?
If you prefer to place your order by phone, please call us +91-7044106930.

How can I cancel my Zairatea.com order?
Please contact our Customer Service Team Team as soon as possible at [email protected] or call us at +91-7044106930. If we have already processed your order, we cannot cancel it. You can, however, return a product for a refund according to our return policies.

When will my order ship?
Orders are shipped Monday through Friday, excluding legal holidays. View Shipping Policy for more details. Zairatea.com makes every effort to ship your order within twenty-four (24) hours of receiving it. We utilize different shipping carriers to provide you the best possible service.